- Have a clear vision for the change taking place and communicate this effectively at the outset.
- Be receptive to both positive and negative responses to your ideas and take onboard everyone’s opinion.
- Benefits identified as a result of going through the change process should be realistic and achievable.
- Involve all the relevant stakeholders in the change management process.
- Discussing and resolving any negative reaction is better than reaching agreement by avoiding conflict or enforcing change.
- Change can often take time so don't expect immediate results – it is usually better to look at the longer term benefits.
- A well thought through, systematic approach to change is normally much more effective.
- It is quite common for performance to dip during the change process before it improves so have realistic expectations.
- Identify change champions to help drive the change process.